Shipping & Delivery Policy

📄 SHIPPING & DELIVERY POLICY

Shipping & Delivery Policy

At MFPCS, we aim to deliver fresh, hygienic, and high-quality spices and pickles to our customers in a timely and safe manner. Please read our shipping and delivery policy carefully.

1. Shipping Locations

  • We currently ship orders across India.
  • International shipping availability (if applicable) will be mentioned on the website or confirmed separately.

2. Order Processing Time

  • Orders are usually processed within 1–3 business days after successful payment.
  • Orders placed on Sundays or public holidays will be processed on the next working day.

3. Delivery Time

  • Estimated delivery time within India is 3–7 business days, depending on the delivery location.
  • Delivery timelines may vary due to courier partner delays, remote locations, weather conditions, or unforeseen circumstances.

4. Shipping Charges

  • Shipping charges (if applicable) are calculated at checkout based on:
    • Delivery location
    • Order weight
    • Courier partner rates

Any free shipping offers will be clearly mentioned on the website.

5. Courier & Logistics Partners

  • MFPCS works with trusted third-party courier partners to ensure safe and timely delivery.
  • Once shipped, tracking details will be shared via SMS or email (if available).

6. Address & Delivery Responsibility

  • Customers are responsible for providing a complete and accurate shipping address.
  • MFPCS is not responsible for delivery failures due to incorrect or incomplete address details.

7. Delayed or Failed Delivery

Delivery delays may occur due to:

  • Natural disasters or weather conditions
  • Courier partner issues
  • Government restrictions or local lockdowns

MFPCS shall not be held liable for such delays but will assist customers with tracking and support.

8. Damaged Packages During Transit

  • If you receive a damaged, leaked, or tampered package, please report it within 24 hours of delivery with clear photos/videos.
  • After verification, we will arrange a replacement or refund as per our Refund Policy.

9. Undelivered or Returned Orders

If an order is returned due to:

  • Incorrect address
  • Customer unavailable
  • Refusal to accept delivery

Re-shipping charges (if any) will be borne by the customer.

10. Contact Us

For shipping or delivery-related queries, please contact:

MFPCS
📧 Email: malenadufpo@gmail.com
📞 Phone: +91 9482041206

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